Our Policy Info

What You Need to Know

We founded KandleLit The Scent Boutique with one principle in mind - providing an incredible candle experience for our customers. We work hard to provide exceptional customer service and pride ourselves on never straying from our founding principles. Check out our store policies listed below and don’t hesitate to contact us if you have any questions or require further information.

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KandleLit does not provide refunds and do not accept returns because of the nature of the product. In this case, please be sure you are purchasing a fragrance you are familiar with and/or willing to try with no other expectations in mind.